Last Updated: September 1, 2025

By using Lady Bird Deed Now LLC (“Lady Bird Deed Now,” “we,” “us,” or “our”), I acknowledge that I have read, understood, and agree to this Privacy Policy (“Policy”). This Policy explains how we collect, use, share, and protect personal information, and describes my rights and choices.

1. Scope

I UNDERSTAND THIS POLICY APPLIES to my use of ladybirddeednow.com, related services, accounts, SMS/email communications, and customer support.

I UNDERSTAND THIS POLICY DOES NOT APPLY to third-party websites or services linked from our site. I should review those providers’ privacy policies separately.

2. Information We Collect

I understand Lady Bird Deed Now may collect the following categories of information:

(a) Identity & Contact Data – name, email, phone, mailing address.
(b) Property & Order Data – property address/legal description, county/recording details, order history.
(c) Account Data – username, password (stored securely, hashed).
(d) Payment Data – payment details processed securely by third-party processors (WE DO NOT STORE FULL CARD NUMBERS).
(e) Communications – emails, SMS, calls, reviews, support tickets.
(f) Technical & Usage Data – IP address, device/browser type, pages viewed, referring/exit pages, timestamps.
(g) Cookies/Tracking Data – cookies, pixels, analytics identifiers.
(h) Location Data – approximate location inferred from IP address.
(i) User Content – information I provide to generate deed documents.

I understand Lady Bird Deed Now does not knowingly collect sensitive categories of information such as Social Security numbers, driver’s license numbers, biometric data, or precise geolocation, except where required by law or where I voluntarily provide it for limited service purposes.

3. How Information Is Collected

I understand Lady Bird Deed Now may collect information:

(a) Directly from me – via forms, uploads, account creation, emails, SMS, or support.
(b) Automatically – through cookies, logs, analytics.
(c) From service providers – such as payment processors, hosting providers, or notary/e-signature partners.
(d) From public sources – as needed to confirm recording office requirements or complete ministerial steps related to my order, but only WHERE PERMITTED BY APPLICABLE LAW and only to the extent necessary to provide the services.

4. How Information Is Used

I understand my information may be used for the following purposes:

(a) Service Delivery – to generate documents, deliver drafts, coordinate notary/e-signature, and send confirmations.
(b) Operation & Improvement – to maintain and improve the website, services, and customer experience.
(c) Communications – to send confirmations, updates, reminders, notices, and service-related SMS/email (with the option to opt out of SMS by replying STOP).
(d) Security & Fraud Prevention – to detect, prevent, and respond to fraud, misuse, or security issues.
(e) Legal Compliance – to meet obligations, respond to lawful requests, enforce terms, and maintain records.
(f) Marketing (Optional) – to send promotions or surveys, only where permitted by law and with my consent if required. I may opt out at any time.

5. Legal Basis (EEA/UK Users)

Where GDPR/UK GDPR applies, I understand my data may be processed on the following bases:

(a) Contract – to provide requested services.
(b) Legitimate Interests – including analytics, site security, improvement.
(c) Consent – where required (e.g., certain cookies or marketing).
(d) Legal Obligations – such as compliance with recordkeeping laws.

6. Sharing & Disclosures

I understand Lady Bird Deed Now does not sell my personal information. Data may be shared with:

(a) Service Providers/Processors – including payment, IT, analytics, or notary/e-signature partners.
(b) Government/Recording Offices – if my deed is filed, deed details may become public record as required by law.
(c) Business Transfers – in a merger, acquisition, or sale.
(d) Legal Compliance – to comply with law or protect rights, property, or safety.
(e) With My Direction – when I authorize sharing with third parties.

7. Data Retention

I understand Lady Bird Deed Now will keep personal information only as long as needed for service delivery, legal compliance, recordkeeping, and dispute resolution.

Retention will NOT EXCEED 10 YEARS from last interaction, unless a longer period is required by law, permitted by applicable state regulations, or necessary to protect rights. After this period, data will be deleted or anonymized.

8. Security

I understand Lady Bird Deed Now uses safeguards such as encryption, access controls, and monitoring to protect data. I understand NO SYSTEM IS 100% SECURE.

If I suspect unauthorized activity, I will immediately contact:
Email: legal@ladybirddeednow.com
Phone: 561-892-6775

9. My Rights

I understand I may exercise rights including:

(a) Access – request a copy of my data.
(b) Correction – request corrections to inaccurate or incomplete data.
(c) Deletion – request deletion, subject to legal exceptions.
(d) Restriction/Objection – restrict or object to processing in certain cases.
(e) Portability – request a copy of my data in a portable format.
(f) Marketing Opt-Out –

• Email: click “Unsubscribe” or email legal@ladybirddeednow.com
• SMS: reply STOP
• Phone: request placement on “Do Not Call” list

Requests must be verified. Some rights may not apply in all jurisdictions.
I understand that state-specific rights for U.S. residents are described further in Section 13.
EEA/UK users may also lodge complaints with their data protection authority.

10. Cookies & Tracking

I understand Lady Bird Deed Now uses cookies to:

(a) Operate the website (essential cookies)
(b) Measure performance/usage (analytics cookies)
(c) Improve features and services

I understand I may disable cookies in my browser, though some features may not work properly.

I further understand that in some jurisdictions (such as the European Union, United Kingdom, and certain U.S. states), I may be required to provide consent before non-essential cookies (such as analytics or marketing cookies) are used.

I further understand that Lady Bird Deed Now does not currently respond to browser “Do Not Track” signals.

11. International Transfers

I understand Lady Bird Deed Now is based in the United States. If I access services from outside the U.S., my data may be transferred to and processed in the U.S. Where required, appropriate safeguards will be applied.

12. Third-Party Links

I understand the website may link to third-party services (e.g., notaries, e-signature). I understand Lady Bird Deed Now is not responsible for their practices. I should review their privacy policies before providing information.

13. State-Specific Rights (U.S. Residents)

I understand that residents of certain U.S. states (such as California, Virginia, Colorado, Connecticut, Utah) have additional privacy rights under state law. These may include:

(a) The right to know what personal data is collected and how it is used.
(b) The right to request access to, correction of, or deletion of personal data.
(c) The right to request data portability.
(d) The right to opt out of:

• the sale of personal data (WE DO NOT SELL PERSONAL DATA),
• targeted advertising, or
• certain profiling activities.

If Lady Bird Deed Now denies my request, I will be given the reason and instructions on how to appeal.
I may also have the right to escalate unresolved complaints to my state Attorney General or privacy authority, where applicable.

I understand these rights may be exercised by contacting Lady Bird Deed Now at:

Email: legal@ladybirddeednow.com
Phone: 561-892-6775
Mail: 433 Plaza Real, Suite 275, Boca Raton, FL 33432

I may be required to verify my identity.

14. Children’s Privacy

I understand Lady Bird Deed Now’s services are not directed to children under 18.

I understand Lady Bird Deed Now DOES NOT KNOWINGLY COLLECT PERSONAL INFORMATION FROM CHILDREN UNDER 13, AND IN SOME STATES, UNDER 16.

If I believe information was collected in violation of these rules, I will contact Lady Bird Deed Now to request deletion.

15. Changes To This Policy

I understand Lady Bird Deed Now may update this Policy. Updates will be posted here with a new “Last Updated” date. If material changes are made, Lady Bird Deed Now will provide notice in a reasonable manner.

16. Contact Information

If I have questions, concerns, or privacy requests, I may contact:

Email: legal@ladybirddeednow.com
Phone: 561-892-6775
Mail: Lady Bird Deed Now LLC, 433 Plaza Real, Suite 275, Boca Raton, FL 33432

17. Acceptance

By using Lady Bird Deed Now’s services, I confirm I have read, understood, and accepted this Privacy Policy.